OVERVIEW
This website is operated by Islashboutique. Throughout the site, the terms “we”, “us” and “our” refer to Islashboutique. Islashboutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice and may vary between different products.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. No amount can be refunded should you purchase a product at "standard price" and the same product goes on sale. 

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Islashboutique, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Islashboutique and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@islashboutique.com

 

SECTION 21 - MOBILE PROGRAM TERMS OF SERVICE

Islashboutique Group Pty Ltd
Mobile Message Service Terms and Conditions

Last updated: 02/10/2021

The Islashboutique Group Pty Ltd mobile message service (the "Service") is operated by KLAVIYO (“ KLAVIYO ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides updates, alerts, and information (e.g., order updates, account alerts, etc.) promotions, specials, and other marketing offers (e.g., cart reminders)] from Islashboutique Group Pty Ltd via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Click the unsubscribe link in any text message to cancel at any time. to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Islashboutique Group Pty Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance email support@islashboutique.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.  

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

SECTION 22 - AVAILABILITY OF PRODUCTS AND OUR NO TIME LIMITS AND NO SCHEDULES POLICY

1. No Time Limits and No Schedule Policy: Our Courses are designed to provide students with flexible access to educational content without any time limits or schedules. You have the freedom to study and progress at your own pace, giving you the opportunity to learn at a speed that suits you best.
2. Product Version Availability: We strive to maintain the availability of the product version that allows for no time limits or schedules on our Courses. However, we reserve the right to discontinue or update the product version at any time and for any reason without prior notice.
3. Access Expiration: In the event that the product version of our Courses that allows for no time limits or schedules is no longer available, your access may expire. This means that you may lose the ability to continue your progress in the Courses unless you upgrade to a newer product version.
4. Upgrading to a Newer Product Version: If your access to the Courses expires due to the unavailability of the product version, you may be required to upgrade to a newer product version to regain access. The terms and conditions of the newer product version will apply upon your upgrade.
5. Account Responsibility: You are solely responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security regarding your account.

Terms and Conditions: "Lash Expert" 30 Day Learning Guarantee

1. What this guarantee is

The "Lash Expert" 30 Day Learning Guarantee is a voluntary guarantee offered by Islashboutique. It is a learning guarantee, not an income, booking, or business outcome guarantee. If you complete the course, meet every condition in these terms, and are still genuinely unable to learn the skill, we will refund your course fee.

This guarantee is conditional. A refund is only available where every condition below has been met in full. It is not a change of mind refund, and it is not available to students who disengage from the process, stop attending sessions, or submit work that is not their own.

1.1 One guarantee, regardless of name

This guarantee may be referred to across our website, advertising, emails, social media, sales calls, and other materials by different names, including but not limited to the "Lash Expert Guarantee", the "30 Day Learning Guarantee", the "30 Day Guarantee", the "Learning Guarantee", or any similar wording that describes a guarantee, promise, or money-back offer relating to learning the skill.

All such references describe one and the same guarantee: the guarantee set out in these terms. No advertisement, social media post, sales conversation, or other material creates a separate, additional, or different guarantee, and no wording used in marketing varies, expands, or overrides these terms. If there is any inconsistency between a marketing reference and these terms, these terms prevail.

2. Eligibility

This guarantee is available only to customers who have purchased an Islashboutique online course and completed it in full, including all modules and all required assignments.

3. The Guarantee Period

The Guarantee Period is 30 consecutive calendar days, beginning on the date of your first scheduled trainer session. Your first trainer session must be booked within 14 days of receiving course access.

The 30 days run consecutively. The Guarantee Period cannot be paused, split, restarted, or spread across a longer window unless we agree in writing (for example, due to documented illness or emergency).

4. Conditions of eligibility

To be eligible for a refund under this guarantee, you must meet ALL of the following conditions during the Guarantee Period. Failure to meet any one condition makes you ineligible.

4.1 Consistent trainer engagement for 30 consecutive days

You must work consistently with our trainers for the full 30 day Guarantee Period. Specifically, you must:

• Attend a minimum of one scheduled Zoom session with your trainer per week, for a minimum of four sessions across the Guarantee Period
• Not allow a gap of more than 10 days between trainer contact (sessions, assignment submissions, or substantive responses to trainer messages)
• Attend sessions you have booked, or reschedule with at least 24 hours notice. Two or more no-shows without notice makes you ineligible

If you stop engaging partway through the 30 days, the guarantee does not apply. Sporadic or partial engagement does not satisfy this condition.

4.2 Implementing trainer feedback

You must take on and implement the feedback your trainer gives you. Specifically, you must:

• Submit every assignment outlined in the course
• Where your trainer provides feedback on an assignment, implement that feedback and resubmit the corrected work within 7 days of receiving it
• Complete any additional assignments your trainer reasonably requests. Learning progress varies between students, and trainers may require additional practice work to assess and support your progress

Submitting assignments without implementing the feedback given, or ignoring correction requests, does not satisfy this condition.

4.3 Completing the process (no early withdrawal)

You must see the full 30 day process through. You are ineligible for a refund under this guarantee if you:

• Stop attending sessions or submitting work before the end of the Guarantee Period
• Become unresponsive to trainer contact for more than 10 days
• Tell us you no longer wish to continue, have changed your mind, or no longer intend to pursue the skill or the business

Withdrawing from the process is treated as a change of mind, and change of mind is not covered by this guarantee or by our refund policy.

4.4 Genuine, original work only

All work you submit must be your own. Every assignment, photo, and video must show work personally performed by you, on real practice materials or models, captured by you.

You are immediately and permanently ineligible for a refund under this guarantee if you submit:

• AI-generated, digitally altered, or computer-created images or videos
• Stock images or images sourced from the internet
• Work performed by another person
• Work recycled from another course, another student, or a prior submission presented as new
• Any other falsified, misrepresented, or fabricated work

We actively verify submitted work. We may request raw files, original photos with metadata, time-stamped progress shots, or a live video demonstration of the skill before accepting any claim. Submitting false work may also result in termination of your course access under our Terms of Service, with no refund of any amount paid.

4.5 Business setup conditions

You must complete the legal setup steps taught in the course, including legally establishing your business and obtaining appropriate insurance. You must also implement the strategies and technology outlined in the course. Failure to complete these steps makes you ineligible.

5. Making a claim

To claim under this guarantee, you must:

1. Notify us in writing at support@islashboutique.com within 14 days of the end of your Guarantee Period
2. Explain specifically why you have been unable to learn the skill despite completing the process
3. Provide any additional information or evidence we reasonably request, including access to your session attendance record and assignment submissions

Claims submitted outside this window, or claims where the requested evidence is not provided within 14 days of our request, will not be accepted.

6. Verification

We keep records of session attendance, assignment submissions, trainer feedback, and student responses. All claims are assessed against these records. We reserve the right to verify your implementation of the course material, your session attendance, and the authenticity of your submitted work before accepting any claim. Claims supported by falsified evidence will be declined.

7. Refund

If your claim is accepted, we will refund the full course fee paid, less the value of any discounts, promotions, or freebies provided at the time of purchase. Refunds are processed within 30 days of claim acceptance, to your original payment method.

8. Freebies

You may keep any freebies provided with your course, even if your claim is accepted and a refund is issued.

9. Bookings and location

Where the course includes guidance on securing client bookings:

• We can only support bookings in time slots you have made genuinely available in your schedule. Changes to your availability may affect bookings
• We cannot guarantee bookings in time slots outside standard business hours or in slots that are impractical for most clients
• Population size and demand in your location may limit bookings. We provide guidance and support to help you maximise bookings, but we do not guarantee any specific number of bookings

For clarity: this is a learning guarantee. It does not guarantee income, client numbers, or business results.

10. Limitation of liability

Our liability under this guarantee is limited to the course fee you paid. We are not liable for any other losses, damages, or expenses incurred in connection with the course or your business.

11. Australian Consumer Law

Nothing in these terms limits, excludes, or modifies any rights you have under the Australian Consumer Law that cannot lawfully be limited, excluded, or modified. This guarantee operates in addition to, not instead of, those rights.

12. Changes to these terms

We may update these terms from time to time. The version published on our website at the time of your enrolment applies to your guarantee.

13. Governing law

These terms are governed by the laws of Australia. Any dispute arising under this guarantee is subject to the non-exclusive jurisdiction of the Australian courts.

By enrolling in the course and claiming under the "Lash Expert" 30 Day Learning Guarantee, you agree to these terms and conditions.

Change of Mind:

Please note that this guarantee does not apply if you change your mind or decide not to pursue an at-home eyelash business after completing the training course. In such cases, the course fee is non-refundable.

By continuing with the course and claiming under the 'Lash Expert' or 30 day learning Guarantee, you agree to these additional terms and conditions.

SECTION 23 - TERMINATION FOR BREACH AND ABUSIVE CONDUCT

Islashboutique is committed to maintaining a safe, respectful, and professional environment for our staff, trainers, and students. The following terms apply to all enrolled students and users of our Services.

Code of Conduct

By enrolling in any Islashboutique course or program, you agree to conduct yourself in a respectful and professional manner in all interactions with our staff, trainers, and other students. This applies to all forms of communication, including but not limited to phone calls, text messages, emails, social media, and video calls.

Prohibited Conduct

The following conduct is strictly prohibited and constitutes a breach of these

Terms of Service:

(a) verbal or written abuse, harassment, intimidation, or threats directed at any Islashboutique staff member, trainer, or student;

(b) use of profane, offensive, or threatening language in any communication with our team;

(c) repeated and unreasonable contact that disrupts our ability to operate effectively or provide services to other students;

(d) making false or misleading claims regarding services provided, access granted, or support received;

(e) any conduct that, in our sole discretion, creates an unsafe, hostile, or disruptive environment for our staff or other students.

Immediate Termination

If you engage in any of the prohibited conduct outlined above, we reserve the right to immediately terminate your enrolment and access to all Islashboutique courses, materials, and services without prior warning. This termination may be enacted at our sole discretion and will take effect on the date of the written termination notice provided to you.

No Refund Upon Termination for Breach

In the event that your enrolment is terminated due to a breach of these Terms of Service, including but not limited to the prohibited conduct outlined in this section, no refund of any kind will be issued. This applies to all payments made, whether paid in full or via a payment plan, including but not limited to course fees, deposits, and any associated charges. You will not be entitled to any partial, pro-rata, or full refund under any circumstances where termination results from your breach of these Terms.

Cancellation of Future Payments

Upon termination for breach, all future scheduled payments, including direct debits and payment plan instalments, will be cancelled effective from the date of termination. You will not be charged for any payments that fall due after the termination date. However, any payments already processed prior to the termination date are non-refundable.

Record Keeping

Islashboutique reserves the right to document and retain records of any interactions that constitute prohibited conduct, including but not limited to call recordings, text messages, emails, and internal notes. These records may be used to support the decision to terminate enrolment and may be relied upon in any subsequent dispute resolution.

Limitation of Liability

Islashboutique shall not be liable for any loss, damage, or expense incurred by you as a result of the termination of your enrolment under this section, including but not limited to loss of access to course materials, loss of progress, or any consequential or indirect losses.

Governing Law

This section shall be governed by and construed in accordance with the laws of Australia, consistent with Section 18 of these Terms of Service